Everything about how your order reaches you, and what to do if it isn't right. This is the plain-English version — our full legal policies are linked in the footer.
Shipping
Where we deliver
Nationwide across Pakistan.
How long it takes
3–5 working days from dispatch. You'll receive tracking details by email once your order is on its way.
Shipping cost
Flat Rs. 250 delivery anywhere in Pakistan.
Free delivery on orders over Rs. 3,500.
The charge is shown at checkout before you confirm your order.
Cash on delivery
COD is available nationwide. Pay the PostEx rider in cash when your order arrives — no card details needed.
Tracking your order
A tracking number is emailed when your order ships. See our order tracking page for help.
Returns & exchanges
You have 7 days from delivery to request a return or exchange.
What can be returned
Items must be unworn and unused, with all tags attached, in original packaging, with proof of purchase. Sale items and gift cards can't be returned.
How to start a return
Email wearrawdrip@gmail.com with your order number and reason. We'll confirm and send instructions. Please don't send anything back before contacting us — unapproved returns can't be processed.
Exchanges
Exchanges are accepted within the same 7-day window. Email us with your order number and the size you need and we'll arrange it, subject to stock.
When you'll be refunded
Within 10 days of us receiving and inspecting the item. Refunds go back to the original payment method.
Damaged or wrong item
Contact us within 48 hours of delivery with photos and we'll make it right at our cost.
Questions? Email wearrawdrip@gmail.com — we reply within 2–3 hours during working hours.